The 5 Bots That Run My Week
Five bots took the busywork out of my week. Here's each one, and the two I switched off.
| Bot | Runs | Status |
|---|---|---|
| Morning briefing | Every morning | Running |
| Comms coach | Daily, ~5pm | Running |
| Time tracking | On demand | Running |
| Call runbook | Before each call | Running |
| Customer health | 4x a day + Mondays | Posts paused |
| Support digest | 2x a weekday | Retired |
Starting the day meant opening six apps to work out what mattered. Timesheets are universally hated, so people under-report. Feedback on how I write came once a quarter.
- Support digest: looks up who is on call, then posts their open and unassigned tickets to Slack. Built and ran twice a weekday.
- Customer health: scores accounts on usage, engagement and expansion, alerts on a 10-point drop, and sends a Monday action list. Built and ran; posts are paused.
- Morning briefing: today's calendar, email, Slack highlights and open tasks in one post, then a 3-5 item must-do plan.
- Comms coach: reads the day's messages and transcripts and DMs me wins, verbatim fixes and multi-week patterns.
- Time tracking: classifies calendar events, posts a review table to Slack, takes plain-English corrections, then files the entries.
- Before a call: a runbook skill builds a second-screen HTML run sheet with timed beats, from the real transcripts.
89accounts scored, up to 4x a day
23teammates registered for time tracking
7,689impressions on my LinkedIn post about the comms coach
- My day starts with one post instead of six apps, which saves about 20 to 30 minutes each morning (my estimate).
- Teammates file their time by confirming a table instead of filling in a timesheet. 23 have signed up.
- Before every call I have a run sheet built from what the customer actually said.
- Together, the bots save me about 30 minutes to an hour a day (my estimate).